Contact Us

Thank you for your interest in Enerco Group Inc.

The following contact information is provided for consumers and businesses who have questions regarding the company and its products.  By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.

Consumer Contacts:

For inquiries regarding Heatstar and HeatstarAG products, please call 866-447-2194 (USA & Canada)
For inquiries regarding Enerco and Enerco Technical Products, please call 888-849-1899 (USA & Canada)
or 216-916-3000, fax 800-321-0552 or 216-916-3012

To order Service Parts only - in Canada:

For technical questions or to obtain the part number call Mr. Heater at 1-800-251-0001.

Once you have the part number please call
877-477-3353 or email info@lioncove.com.

You can also visit www.lioncove.ca.

Business Hours: 
Monday-Friday 8:00 am - 5:00 pm EST

Season Business Hours: Starting November 4th
Monday-Thursday 8:00 am - 6:00 pm EST
Friday 8:00 am - 5:00 pm EST
Saturday 9:00 am - 2:00 pm EST

UPCOMING SPECIAL HOURS:  The office will be closed starting at 4 pm EST Monday, December 23rd through Wednesday, December 25th. We will resume normal business hours at 8:00 am EST on Thursday, December 26th. Thank you.

Corporate Contacts:

Corporate Address: 
Enerco Group Inc.
4560 West 160th St.
Cleveland, OH 44135

For HR inquires,
please email HR@us-egi.com 
or visit our Careers Page

For Accounts Payable inquires,
please email payables@us-egi.com

For International inquires,
please call 1-800-251-0001 
or email international@us-egi.com