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CONTACT US
Thank you for your interest in Enerco Group Inc.
The following contact information is provided for consumers and businesses who have questions regarding the company and its products. By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.
BUSINESS HOURS
Seasonal Business Hours:
Monday - Thursday 8:00 am - 6:00 pm EST
Friday 8:00 am - 5:00 pm EST
Saturday 9:00 am - 2:00 pm EST
UPCOMING SPECIAL HOURS: The office will close at 3:00 pm EST Thursday, December 23rd through Saturday, December 25th to observe the Christmas holiday. We will resume seasonal business hours at 8:00 am EST on Monday, December 27th.
For the New Year, the office will close at 3:00 pm EST Friday, December 31st through Monday, January 3rd. We will resume seasonal business hours at 8:00 am EST on Tuesday, January 4th. Thank you.
CONSUMER CONTACTS:
For inquiries regarding, HeatStar and HeatStar AG products, please call:
Toll Free 1-866-447-2194 (USA & Canada)
For inquiries regarding, Enerco or Enerco Technical Products, please call:
Toll Free 1-888-849-1899 (USA & Canada)
To call local for all brands, please call 216-916-3000
Fax 800-321-0552 or 216-916-3012
TO ORDER SERVICE PARTS ONLY - IN CANADA:
For Canadian customers only - If you know which part number(s) to order, please visit LionCove Canada to place your order.
If you need technical support or help with obtaining a part number, you need to first contact Mr. Heater / HeatStar at the numbers above.
Corporate Contacts:
Corporate Address:
Enerco Group Inc / Mr. Heater
4560 West 160th St.
Cleveland, OH 44135
For HR inquires,
please email HR@us-egi.com
or visit our Careers Page
For Accounts Payable inquires,
please email ap@us-egi.com
For International inquires,
please call 1-800-251-0001
or email international@us-egi.com
